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iQuip Japanese Washi Tape Money Back Guarantee

If your not as stoked as we are, we will make it up to you 100%.  iQuip’s motto is “Committed by the finish”, and we stick by it!

Please contact the customer care team on sales@iquip.com.au or complete the form below to arrange a hassle free return of your good before contacting your iQuip distributor.

  • Proof of purchase (receipt is mandatory). We need to ensure that the retailer from whom you purchased your products are approved to sell iQuip products.

  • iQuip will not be held liable for any damages or claims incurred by you or your business as a result of using this iQuip product; this guarantee is strictly limited, to the original order value, of iQuip product.

  • This guarantee does not cover postage or associated incidental or consequential damages or claims.

  • We reserve the right to ensure the product is returned to the approved distributor location (that you purchased the product), before providing  a refund either directly or through the your store in which case could either be a monetary refund or credit to your account upon our discretion.